We Treat Pets Like Family

21 November 2024
Special Promotion Now On: Yearly Parasite Protection

Welcome

At My Family Vet we treat pets like family. We believe they enhance our lives by giving us so much love and joy. As valued members of our family, we think they deserve to be kept as healthy and happy as possible. 

Our mission is to provide exceptional veterinary care given with kindness and compassion in a warm and welcoming environment to create a positive experience for all our pets and their families. We love meeting all the pets and their families in our community!

Welcome

At My Family Vet we treat pets like family. We believe they enhance our lives by giving us so much love and joy. As valued members of our family, we think they deserve to be kept as healthy and happy as possible. 

Our mission is to provide exceptional veterinary care given with kindness and compassion in a warm and welcoming environment to create a positive experience for all our pets and their families. We love meeting all the pets and their families in our community!

New clinic with a family feel

Welcome to My Family Vet – Upper Kedron. Located in Ellendale Village, Queensland, we welcome pets and their families from Upper Kedron, Ferny Grove, Keperra, Ferny Hills, Mitchelton, The Gap, Samford, and surrounding suburbs.

Nestled in the green, leafy suburb of Upper Kedron, Ellendale Village is a beautiful new community hub with a range of other services. The Ellendale development has a focus on environmental commitment including retention of natural bush corridors in amongst the residential development and providing solar power for the shopping village.

My Family Vet provides professional health care and a wide range of services for your pets. Our friendly team aims to make your pet feel at ease in our clinic with a caring, compassionate, and gentle approach. We are family owned so you will always see familiar faces who will treat you and your pet like part of the family.

Our Values

P - Passionate

We are absolutely passionate about everything to do with your pet. We are dedicated to keeping your pet as happy and healthy as possible. We also care about your pet’s family and will endeavour to make your experience as positive as possible. Additionally, we are committed to maintaining a happy team culture in our practice.

E - Excellence

We strive for excellence in all areas of our practice. We apply gold standard veterinary care when caring for your pets and will explain treatment options available. We offer exceptional customer service in a friendly and welcoming manner.

T - Trust

We realise that you are placing your trust in us to do the very best for your pet. This is an absolute honour that we do not take lightly. We promise that everything we do will be in the best interest of your pet. Additionally, we will communicate with you thoroughly and effectively.

S - Support

We know that sometimes there are challenges in dealing with pets. We will be supportive, understanding and helpful during difficult decisions and emotional times. We will treat your pet and their family with kindness and compassion.

Our Values

P - Passionate

We are absolutely passionate about everything to do with your pet. We are dedicated to keeping your pet as happy and healthy as possible. We also care about your pet’s family and will endeavour to make your experience as positive as possible. Additionally, we are committed to maintaining a happy team culture in our practice.

E - Excellence

We strive for excellence in all areas of our practice. We apply gold standard veterinary care when caring for your pets and will explain treatment options available. We offer exceptional customer service in a friendly and welcoming manner.

T - Trust

We realise that you are placing your trust in us to do the very best for your pet. This is an absolute honour that we do not take lightly. We promise that everything we do will be in the best interest of your pet. Additionally, we will communicate with you thoroughly and effectively.

S - Support

We know that sometimes there are challenges in dealing with pets. We will be supportive, understanding and helpful during difficult decisions and emotional times. We will treat your pet and their family with kindness and compassion.

Paw Points

Join our family at My Family Vet and receive loyalty Paw Points every time you are here.

No cost to join. Your points will automatically be recorded. We will let you know when you have a rewards balance.

Payment Options

Payment is required at the time of service via cash, EFTPOS, Debit / Credit Card.

We also offer other payment solutions. Payment plan options are Zip Pay and After Pay. For insurance claims we offer Gap-Only.

Payment is required at the time of service via cash, EFTPOS, Debit / Credit Card.

We also offer other payment solutions. Payment plan options are Zip Pay and After Pay. For insurance claims we offer Gap-Only.

Opening Hours

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

8:00 am – 6:00 pm

8:00 am – 7:00 pm

8:00 am – 6:00 pm

8:00 am – 7:00 pm

8:00 am – 6:00 pm

8:00 am – 12:00 pm

CLOSED

Monday

8:00 am  – 6:00 pm

Tuesday

8:00 am  – 7:00 pm

Wednesday

8:00 am  – 6:00 pm

Thursday

8:00 am  – 7:00 pm

Friday

8:00 am  – 6:00 pm

Saturday

8:00 am  – 12:00 pm

Sunday

CLOSED

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Please reach out and let us know how we can help you and your precious pet.

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